Digital Transformation: Transforming the Customer Experience
Digital Transformation: Transforming the Customer Experience One important area companies are transforming digitally is in their customer experience. The customer experience can be bucketed into three categories: Customer Understanding A company can create customer understanding using data and predictive analytics, being more deeply involved in their pain points through analysis of social media, budding trends and successes/failures of other organizations’ interactions with customers in varying industries. Social media, advanced search and much improved CRM systems have made...
Read MoreAnalysis for Managers: Cash Flow
Analysis for Managers: Cash Flow Have you ever been confused at the fact that you can sit at your desk and wonder, “How on Earth am I going to make payroll?” and yet the P&L (Profit and Loss statement) your accountant or QuickBooks just showed you says that your company is turning a healthy profit? Welcome to cash flow problems! This won’t be a completely comprehensive article on the subject but it should be enough to at least get you started or pique your interest. And for many, this will just be a quick review. Below are four key points regarding the ever important concept of...
Read MoreNot Filing Taxes Could Get You in Trouble with IRS says Gary Quackenbush Tax Expert
Gary Quackenbush on NBC TV with Consumer Bob CONSUMER BOB HELPS TO SAVE YOU MONEY AND TIME Not Filing Taxes Could Get You in Trouble with IRS Here is the link to a TV show Gary was on with Consumer Bob. The question was whether the IRS would catch up to you if you did not file a tax return. The answer may surprise you. LINK – Quackenbush on TV with Consumer Bob – Late Filed Taxes – 2 minute video...
Read MoreBecoming a Coach
Becoming a Coach Thinking back to the most impactful people in your lives, who have they been? For many, it’s family members, friends, bosses and undoubtedly–sports or other coaches. Coaches in particular tend to have a special place in peoples’ hearts as these coaches often expected the most of of them and gave them the most time and energy. Likewise, it could be said that any good teacher, mentor or influencer is a “coach.” Today, we’re going to discuss Joseph Weintraub and James Hunt’s four reasons managers should spend more time not only...
Read MoreLeadership Series: Your Legacy
Leadership Series: Your Legacy 18 articles later, we’ve reached the final post in the Leadership Series. We hope you feel empowered and inspired to build your legacy as a leader. In our first post of the Leadership Series we wrote the following: “What is the one skill that would dramatically change the quality of your life? It might be communication, empathy, diligence, financial acumen, or perhaps a technical skill like programming or product engineering. But what if we told you that there is one skill that is the sum of all other skills–the culmination of them all? Well, there...
Read MoreFunding Living Trusts- A Major Problem
Funding Living Trusts- A Major Problem Lately I’m finding many people with un-funded trusts (meaning nothing was put into the Trust). Some are not funded due to refinancing or new purchases while others were never funded, or not prepared properly. No matter what your situation, funding living trusts is important. Why Is An Un-Funded (empty) Living Trust a Problem? Without proper funding, the Trust us is invalid. It simply won’t work or do what you think it should. It is very expensive to fix or fund a Trust after death. To do so requires court involvement and lots of time and...
Read More