GQ Law

GQ Law/Coastal Estate Planning is a law firm based in San Diego and Orange County California. The firm specializes in estate planning, Wills and Trusts, Probate, and Trust Administration.

Leadership Series: Emotional Intelligence

Posted on December 1, 2016 by Gary

Leadership series: Emotional Intelligence

Image result for emotional intelligence

Today’s topic will be introduced by a thought provoking fact: people with average IQs outperform those with the highest IQs 70% of the time (source).

Wait, you got that backward, right?

So, if it isn’t smarts that drives success, what is it?

Research suggests that it’s emotional intelligence.

Emotional intelligence is “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically” (source).

This is an indispensable capability of any true leader. Leaders inspire, uplift, understand, guide, build and grow. They discover the natural strengths of others and invest in their success. And all of these things require emotional intelligence to make happen. A leader must be aware of his/her position and how they can help others along and know the delicate differences in those they work with.

If you don’t feel like you’re a very emotionally intelligent person, don’t worry, it’s not a “have or have not” like many might describe IQ. Emotional intelligence can be developed.

Here are two suggestions that you can start applying today:

Become self-aware

When you start to feel emotionally heightened, ask yourself, “What emotion am I experiencing.” Label the emotion with a specific term (i.e. I’m feeling…sad, frustrated, deceived, excited, happy, nervous, etc.) and accept the fact that you feel that way. At the same time, realize you don’t need to act out negatively (if you’re experiencing a negative emotion) according to how you’re feeling. As you do this you will feel empowered to address your emotions and control your own behavior. Denying the way you feel often evokes a more heightened sense of the emotion

Become aware of others

This step requires empathy, or “the ability to understand and share the feelings of another” (source). The ability to step back, put yourself in someone else’s shoes and feel how they feel is incredibly enabling and ennobling. It will help you to know what others need and feel empathically for them. This doesn’t mean that you’ll be soft on them, although you may need to, but it means that you’ll better address the situation with a more personal understanding because you have seen the situation from their eyes. You’ll then know if you need to be firm and direct or soft and encouraging.

As you begin to become self-aware and aware of others, you will develop emotional intelligence. And as you develop emotional intelligence you will become a more effective leader. We wish you the best in your pursuit of becoming the best you can be!

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Leadership Series: Change Management

Posted on November 30, 2016 by Gary

Leadership Series: Change Management

John F. Kennedy once taught an important principle:

“Change is the law of life. And those who look only to the past or present are certain the miss the future.”

Inviting change, handling change and perhaps most importantly leading change are essential capabilities of influential leaders. So today, we’ll discuss five principles of what business strategists and behavioral economists have called, “Change Management.” See more at http://www.strategy-business.com/article/rr00006?gko=643d0

Address the “human side” systematically

When change occurs, people react. Some react by embracing, others by waiting for others to move first and others reject change altogether. For this reason, it’s essential that leadership has a structured release of the change plan resulting implications across the board.

Involve every layer

Since organizational change requires support at all levels, it’s essential to identify key leadership and individuals at all levels of the organizations to initiate and sustain execution of changes from the top down. These people will serve as role models to inspire those near them and be a fast resource for trust and communication.

Make the formal case

People will not likely change unless they know why they should. Be sure to clearly and simply answer the three fundamental questions: What is being changed? How are these changes going to affect me and the organization? And, why is this change necessary. Always remember, “The ‘what’ informs and the ‘why’ transforms” (Dieter F. Uchtdorf).

Create ownership

When key leaders and individuals at every level begin to embrace change, it’s vital that there is more than mere agreement with the new direction—there must be ownership. As senior leaders seek for others to own the new organizational changes, these change owners begin to expand their influence and support others that are struggling and need support throughout the process—people that leadership won’t readily be able to reach.

Speak to the individual

Someone once said, “Organizations don’t change, people do.” This is the critical element of change management. No matter how “perfect” a strategy may be or how much capital has been invested, an organization will not change, unless the people do. With that in mind, it must be understood that people cannot be changed, they can only be invited or inspired to do so. The actual change must come through conscious decision and constant effort by the thoughts and actions of those that make up the organization. Focus on the individual and you will find the source of change.

In review: have and communicate a plan, involve people at all levels, teach the “why,” create ownership and speak to the individual. As you do so, you will have the depth and breadth of leadership needed to move forward into the future.

We hope this post has been insightful and inspiring and wish you the best as you and those in your organization embrace change, “the law of life.” We look forward to your success!

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Leadership Series: Storytelling

Posted on October 31, 2016 by Gary

Leadership Series: Storytelling

A key role of any leader is to inspire. A very effective way to inspire is through storytelling.

Think of some of the most compelling accounts from history and how they’ve shaped us. The amazing tale of the forefathers and how they claimed the independence of the United States as the pilgrims immigrated across the ocean and began a new life. The great leadership of George Washington, Abraham Lincoln and others and their incredible histories. All of these stories engender in US citizens a spirit of values, self-reliance and independence.

Now think of your family history. What stories shape your core beliefs and have motivated you to become who you are?

Now, what about entertainment? The vast majority of the most famous movies and books of all times, all contained incredible stories.

But storytelling isn’t just for history and entertainment. It has great business application as well.

Let’s consider what’s known as “The Hero’s Journey.” This is the pattern that makes the best stories come to life. Below is an image detailing this process.

For a more detailed understanding of each element, see the website linked here.

So how can this apply to you as a business leader? Consider the story of your company. Undoubtedly you lived in an ordinary world, perhaps working for someone else. But then you had the idea put on your mind that you could “do your own thing” and call your own shots. You thought through the idea but became apprehensive about the uncertain income. All until you decided to call a trusted friend, adviser or mentor who encouraged you to take the leap, and so you do. Since then you’ve run into trials, you’ve found business partners and you’ve discovered your competitors.

Then perhaps you had to discover something more to grow you company and make an investment that was either going to make or break the business. Lo and behold, just before losing it all, that investment becomes the pivotal part of your company and the key to success in the future. You now continue a newly equipped enterprise with the wisdom to continue growing.

This is a model for telling any story and it will communicate your stories to your employees, customers and stakeholders.

We encourage you to use this model throughout presentations, in your marketing or in your day to day with those you work. It works and you’ll see the results!

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The Measuring Stick: Determining the Strength of Your Workplace

Posted on August 30, 2014 by Gary

Image source: tothministries.org via Google search

Revenue, profit, sales volume – that’s easy enough for us to measure. But what about employee morale? Company culture? A manager’s effectiveness? Overall strength of a workplace? Now that’s tough. But, the Gallup Organization believes it’s possible, and so do I.

Over the course of 25 years Gallup studied these and other questions by interviewing over a million employees and gathering their answers to hundreds of similar questions. In the end, Gallup ran an in depth and extremely complex statistical analysis that ended up giving them the 12 questions that most strongly indicated the overall strength of a workplace. Here they are:

1. Do I know what is expected of me at work?

2. Do I have the materials and equipment I need to do my work right?

3. At work, do I have the opportunity to do what I do best every day?

4. In the last seven days, have I received recognition or praise for good work?

5. Does my supervisor, or someone at work, seem to care about me as a person?

6. Is there someone at work who encourages my development?

7. At work, do my opinions seem to count?

8. Does the mission/purpose of my company make me feel like my work is important?

9. Are my co-workers committed to doing quality work?

10. Do I have a best friend at work?

11. In the last six months, have I talked with someone about my progress?

12. At work, have I had opportunities to learn and grow?

Interesting, right? Now, these questions are in hierarchical order, meaning that number 2 is basically irrelevant without number 1 but once number 1 is at a solid rank (on a scale of 1-5) of 4 or 5 then you can move on to improving the following scores.

At first sight, some of these questions may seem either too simple (perhaps # 2) or a little irrelevant (perhaps # 10). But think about it. Can you imagine being a construction worker that doesn’t even feel like his nail gun works right? How excited is he going to be to get up and frame a house, knowing that half the day he’s going to be fighting with the compressor? Or what about the graphic designer who’s computer freezes all day long? And imagine the amount of commitment and low amount of turnover you’d have if each employee felt like he had a best friend at work. He would be happy to go each day.

As always though, remember that there is an order to these questions, the employee that has a best friend at work but doesn’t feel like she gets to do what she does best every day, may end up with a lack of productivity. Similarly, that employee may be bought into the vision of the organization (# 8) but may feel like she has no idea what is expected of her every day (# 1). Gallup recommends that we as managers start with the first 6 questions and then move up the ladder from there.

As always, here at GQ Law, we know what you expect of us, we have the resources and it’s what we do best. We look forward to helping you take care of all of your tax and legal questions, so don’t hesitate to call. We’re committed to quality work. Hope you’re enjoying the Summer!

For a more in depth review of this topic, see, “First, Break All the Rules” by Marcus Buckingham and Curt Coffman.

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Protecting Your Online Reputation for Entrepreneurs

Posted on August 12, 2014 by Gary

Protecting Your Online Reputation

As an entrepreneur or new business owner, protecting your online reputation is essential.

Whether or not you run your business online, in our tech savvy and internet dependent world, your online reputation is key to success as a business owner.

“Before the Internet connected the entire world, your business reputation was something that you built, not managed. Fallout from the customer complaints you couldn’t fix was of limited scope. Today, the Internet acts like a lens that magnifies every blemish, perceived insult and mistake—and then broadcasts it with a bullhorn.” Time.com

Just one negative review by a customer on a review site like Yelp or Google can seriously damage your reputation and eventually, your business’ bottom line.

Continue reading →

Crowdsourcing for Small Business- Maximizing Your Time

Posted on July 21, 2014 by Gary

Crowdsourcing for Small Business

Now that’s you’ve read through GQ’s e-book Accidentally Self Employed and met with him to set up the right business format, you’re on your way to small business success, right? Well, at least you’ve gotten over the first hurdle.

According to the Small Business Administration only about half of all small businesses make it past the 5 year mark. Gary and the team here at GQ Law want your business to be one of those 50% who make it. We’re going to be posting a series of tips and tricks to help keep your small business in the green. Read on about our first trick: crowdsourcing.
Continue reading →

5 Things Every Entrepreneur Should Know

Posted on May 24, 2014 by Gary

5 Things Every Entrepreneur Should Know

Paul B. Brown, Forbes entrepreneurship columnist, gives 23 wonderful insights from 30+ years of experience. I’ll give you my 5 favorites. See the full article here.

1. The best way to predict the future is to create it. If you’re wondering if today, this month, this year, is going to be successful, you’re the one that makes it happen!

2. The most important decision you can make is where to spend your time. A common question asked of successful people is, “How do you balance your time?” A common answer is, “You can’t!” It’s all about priorities. Family, employment, faith, health, etc. Define them clearly and live by them the best that you can.

Continue reading →

Before Launching a new Business: Test the Waters

Posted on March 25, 2014 by Gary

Its easy to get carried away when the light bulb goes on and a great business idea pans out in our minds. Experienced entrepreneurs warn: text the waters first. Here are some ideas of ways you can “test the waters” before diving in to a new business venture.

Check the Waters

Before getting in too deep, survey the scene. Are their already companies selling the same or a very similar product or service? How will your product/service be different and attract customers?

Survey the Scene

Talk to people: Hunter Walk, former YouTube executive suggests you ask people standing next to in a public place like a grocery store or coffee shop if they have a need for your product/service. He warns, if you’re not willing to go out and talk to strangers, you may not be up for the challenge of starting a new business from scratch. This will also help you practice and refine your pitch. You may find that you need a different way of describing your product or service in order to help people recognize their need for it.

Start Small: You may want to try selling your product on a smaller scale such as at local markets or on an easy to set up online shop on sites like Esty.com or BigCartel.com. Those initial months of selling and tracking will help you pinpoint what customers really want.

Try Email: Email contacting is another inexpensive way to sample potential customers. Research to find contact information of potential customers and contact them asking for feedback. This method may also connect you with some potential investors. For example, if you want to start selling accounting software, you might look up some of the top accounting firms and contact executives for their feedback.

For more tips and help in starting your business, follow this link to get your free copy part 1 of Gary’s new book “Accidentally Self-Employed” or call him at 858-549-8600.

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It Pays to Be a Small Business

Posted on January 31, 2014 by Gary

It Pays to Be a Small Business

Sometimes small business owners feel like they’re left in the shadow of bigger businesses but that’s not always a bad thing.

Small businesses are flexible businesses, that flexibility is a competitive advantage. Larger institutions mean larger risk and more complexity so big businesses often struggle to change, even when the market calls for it. Small businesses can adapt and change to meet the current market needs as they arise.

Small Businesses also have the advantage when it comes to Continue reading →

Gifts for Clients and Associates: Holidays as a Business Owner Part 2

Posted on December 9, 2013 by Gary

Gifts for Clients and Associates

With an ever increasing number of holiday events, plays, parties, dinners, etc, staying on top of well wishes at the office can easily be put on the back burner. Business owners, use the quick tips and ideas in our two part Small Business Holiday series to wow your clients and associates this season.

In part one of our series we gave you great tips for your holiday cards. Today, we’ve got some ideas to make gift giving a breeze.

Part 2: Holiday Gift Ideas for Clients and Business Associates

1. Gift Cards– Its hard to go wrong with a gift card. According to Gift Card Granny, gift cards have been on the top of Christmas wish lists since 2007. Think restaurants, electronic stores, iTunes or even Visa gift cards for maximum flexibility. Visit Granny’s site for a list of the most requested gift cards.

2. Gift Baskets– Stick with edible items. Don’t assume that women want baskets filled with lotions and soaps. Give something your associate can share with their employees and/or family. Don’t be afraid to think outside of the basket and go with arrangements of fruit (Edible Arrangements) or cookies (Cookies by Design)

ediblearrangements.com

3. Chocolates– There are many options to choose from, you can even order boxes online from many chocolatiers. Think Godiva, Lindor, Whitmans (Russell Stover), Ghiradehli, etc. Chocolates from See’s Candies are a GQ Law favorite.

www.sees.com

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